A Critical Assessment Of Management Style For Enhancing Overall Organizational Effectiveness Of Hotels In Edo State, Nigeria
DOI:
https://doi.org/10.51459/jostir.2025.1.2.017Keywords:
Hotel management, Organizational effectiveness, Participative leadership, Paternalistic style, Edo StateAbstract
This study critically assessed how management styles influence organizational effectiveness in hotels located in Edo State, Nigeria. A cross-sectional survey gathered data from 129 managers (directors, department heads, and supervisors) across 3 to 5 stars hotels in the three senatorial districts. Proportionate stratified random sampling and structured questionnaires were employed. Descriptive statistics evaluated means and standard deviations, while Pearson’s correlation examined relationships between six management styles and organizational effectiveness indicators. Findings revealed that participative management led with a mean of 4.76, and employee satisfaction topped effectiveness measures (mean = 4.28). All six styles exhibited weak but statistically significant positive correlations (p < .05) with effectiveness. The study concludes that a hybrid model dominantly participative and paternalistic yields the strongest effectiveness, manifesting in higher employee morale, financial strength, and public image, despite lower technology leadership. Recommendations include enhancing inclusive decision-making, investing in employee development, and strengthening digital capabilities to boost hotel sustainability and competitiveness.
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